Enterprise-Grade Infrastructure for Healthcare Administration
Built for the demands of international TPA and medical assistance operations — secure, scalable, and connected.
Platform Capabilities
Every feature is designed for the operational realities of multi-country, multi-currency healthcare administration.
Responsive Mobile Design
Every portal and public page is fully optimised for smartphones and tablets — no separate mobile app required.
Role-Based Access Control
Granular permissions for members, providers, brokers, employers, and claims staff. Each role sees only what they need.
Two-Factor Authentication
TOTP and email-OTP second factors protect every portal login, with session expiry and device trust management.
Audit Logs
Immutable, timestamped audit trails for every claim action, document access, and configuration change.
Encrypted Documents
All uploaded documents are encrypted at rest (AES-256) and in transit (TLS 1.3). Access is logged and role-gated.
Electronic Signatures
Legally binding e-signatures for contracts, consent forms, and enrollment documents — no printing required.
Multi-Language Support
Full English, Arabic (RTL layout), and French interfaces. Additional languages can be added via the translation layer.
Multi-Currency & Country Pricing
USD, AED, SAR, EUR, and more. Country-specific pricing rules and tax configurations built in.
API Connectivity
RESTful APIs for ERP, HR, hospital information systems, and third-party data providers. Webhooks for real-time events.
Email & SMS Notifications
Automated alerts for claim status changes, pre-auth decisions, payment confirmations, and renewal reminders.
Claims Document Upload
Drag-and-drop upload for invoices, discharge summaries, lab reports, and referral letters — with OCR extraction.
Provider Rate & Medical Coding DB
Integrated ICD-10, CPT, and DRG databases with provider-specific contracted rates for automated adjudication.
Payment Gateway
Secure premium collection and provider reimbursement via integrated payment rails — ACH, SWIFT, and local transfers.
Dashboard Reporting
Real-time KPI dashboards for management: loss ratios, top diagnoses, high-cost members, and financial summaries.
Built to the Highest Healthcare Security Standards
Patient data and financial records demand the strongest protections. Our platform is designed with security-first architecture, regular third-party audits, and compliance frameworks aligned to international healthcare regulations.
- ISO 27001-aligned information security management
- HIPAA-compatible data handling practices
- SOC 2 Type II audit readiness
- Data residency options for UAE, KSA, and EU
- Penetration testing and vulnerability scanning
- Disaster recovery with < 4-hour RTO
API-First Architecture
Every function in the platform is accessible via a documented REST API. Connect your existing ERP, HR system, hospital information system, or data warehouse in days — not months.
Ready to See the Platform in Action?
Request a technical demo and we'll walk you through the full platform — from member onboarding to claims adjudication.
Request a Demo